At k8k, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use it, who we share it with, and how you can control it. We keep things straightforward so you always know where you stand. If you have questions after reading, our FAQ page covers the most common concerns.
When you register an account with k8k, we collect the personal information you provide directly — this includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents such as a Philippine passport, driver's licence, or national ID to confirm your identity and age. When you make deposits or request withdrawals, we collect payment-related information including your preferred payment method and transaction reference details, though we do not store full card numbers on our servers. We also automatically collect technical information when you use our platform, such as your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve performance. All information collected is limited to what is genuinely necessary for the purpose it is used, in line with the principles of the Philippine Data Privacy Act of 2012.
Your personal data is used primarily to operate and manage your k8k account — this includes processing registrations, verifying your identity, handling deposits and withdrawals, and delivering the sports betting and gaming services you signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms or this Privacy Policy, which are considered essential communications and cannot be opted out of. With your consent, we may also send you promotional messages about new offers, bonuses, and upcoming sports events relevant to Filipino players — you can update your communication preferences at any time from your account settings. Your data is also used internally for fraud detection, anti-money laundering checks, responsible gaming monitoring, and improving the overall platform experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
k8k does not sell your personal information to any third party for their own marketing purposes — full stop. We do share data with a limited set of trusted service providers who assist us in running the platform, including payment processors, identity verification partners, fraud prevention services, and customer support tools, all of whom are bound by strict data processing agreements. We may be required to disclose certain player information to Philippine regulatory authorities or law enforcement agencies where legally mandated, such as in the context of anti-money laundering compliance or a court order. If k8k undergoes a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change to how your data is handled as a result. All third parties we work with are required to handle your data in a manner consistent with applicable Philippine data protection law.
We retain your personal information for as long as your k8k account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account history are typically retained for a minimum of five years after account closure in order to comply with anti-money laundering regulations and any potential legal proceedings. Technical logs and usage data are kept for shorter periods — generally between 12 and 24 months — after which they are securely deleted or anonymised so they can no longer be linked back to you personally. If you request account closure, we will deactivate your account promptly, but certain data will be retained for the legally mandated period even after closure, and we will clearly communicate which data is affected and why. Once retention periods expire, your personal data is permanently deleted or anonymised using industry-standard secure deletion procedures.
k8k applies a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal information against unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, and sensitive data at rest is stored using strong encryption methods appropriate to its classification. Access to personal data within our organisation is restricted on a strict need-to-know basis — only staff members who require access to perform their specific job functions are authorised to handle player data, and all access is logged and audited. We conduct regular internal reviews of our security practices and work with external specialists to identify and address potential vulnerabilities before they can be exploited. While no system can guarantee absolute security, k8k is committed to maintaining the highest practical standard of data protection for every Filipino player on our platform.
Under the Philippine Data Privacy Act of 2012, you have a number of rights regarding the personal information we hold about you, and k8k is committed to honouring those rights fully. You have the right to be informed about what data we collect and how it is used — which is the primary purpose of this Privacy Policy — and to access a copy of the personal information we hold about you at any time by contacting our support team. You have the right to correct any inaccurate or incomplete information in your account, and you can update most details directly from your account settings without needing to contact us. You also have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations, and the right to object to processing carried out on the basis of legitimate interests. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the relevant supervisory authority for data protection matters in the country.
k8k uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players use our services so we can keep improving them. Essential cookies are strictly necessary for the platform to operate — for example, they keep you logged in during a session and remember your account settings — and these cannot be disabled without breaking core functionality. We also use analytical cookies to collect aggregated, anonymised information about how visitors navigate the site, which pages are most popular, and where technical errors occur, helping our team prioritise improvements. You can manage your cookie preferences through your browser settings at any time; most browsers allow you to refuse non-essential cookies, though doing so may affect some features of the platform. Our use of cookies is limited to what is necessary for running a high-quality, secure, and personalised sports betting experience for players in the Philippines.
k8k may update this Privacy Policy from time to time to reflect changes in our data practices, new features on the platform, updates to Philippine law, or evolving regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect how your data is used, we will notify registered players via the contact details associated with their account. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Your continued use of the k8k platform after a policy update has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, please stop using the platform and contact our support team to request account closure.
Quick answers to what Filipino players ask most about their data on k8k.
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Questions? Check our FAQ or review our Terms and Conditions.